How can we help?

Frequently Asked Questions

Your User ID is your email address.

Click “Member Sign In” on the Temeda app homepage and click “Forgot Password”. Enter your email address, and an email will arrive shortly with instructions to reset your password.

Yes. Vehicles equipped with Temeda GPS tracking system report as often as every 15 seconds.

Our Customer Support staff will get you in touch with the people who will help you install your device.

Temeda’s Customer Support is available via phone +855-289-7821 or email customer.support@temeda.com Monday through Friday 7 a.m. to 7 p.m. CST, and Saturday 7 a.m. to 12 p.m. CST.

Help by Category

Account

Login, billing, account setup, passwords. Anything that deals with you and the account.

delivery truck 2 (From Streamline App : https://app.streamlineicons.com)

Assets

If it has a tracker, it's an asset. Whatever you need to manage all your equipment.

Alerts

Notifications for asset usage, location, diagnostics, and more.

mobile phone (From Streamline App : https://app.streamlineicons.com)

Mobile Apps

How to use the mobile app and the installer app.

Map

Find your assets on the map. See what you want with filters.

Projects

Manage the assets, locations, and people that are associated with a job, all in one place.

Maintenance

Manage maintenance, repair, and inspections for your asset.

Settings

Manage system preferences and account communication.

Locations and Zones

Define important locations for your assets: headquarters, project sites, offices, and more.

Users

Manage people using in your account.

Groups

Organize your assets.

charger 1 (From Streamline App : https://app.streamlineicons.com)

Hardware & Installation

Instructions and schematics for getting the physical tracking devices up and running.

Still have questions?

We're available to help.

Hours:
7AM – 7PM CST (Monday – Friday)
7AM – 12PM CST (Saturday)