How can we help?
Most Popular Guides
Getting Started
Install the hardware, and getting started with the app.
Using the Installer App
Easily add assets with your phone, with the Installer app.
Install Verification ECM
Install procedure for device attached to the Engine Control Module
Maintenance
Keep you fleet running with Temeda’s integrated maintenance management.
Frequently Asked Questions
Your User ID is your email address.
Click “Member Sign In” on the Temeda app homepage and click “Forgot Password”. Enter your email address, and an email will arrive shortly with instructions to reset your password.
Yes. Vehicles equipped with Temeda GPS tracking system report as often as every 15 seconds.
Our Customer Support staff will get you in touch with the people who will help you install your device.
Temeda’s Customer Support is available via phone +844-4-TEMEDA or email customer.support@temeda.com Monday through Friday 7 a.m. to 7 p.m. CST, and Saturday 7 a.m. to 12 p.m. CST.
Help by Category
Account
Login, billing, account setup, passwords. Anything that deals with you and the account.
Assets
If it has a tracker, it's an asset. Whatever you need to manage all your equipment.
Alerts
Notifications for asset usage, location, diagnostics, and more.
Mobile Apps
How to use the mobile app and the installer app.
Map
Find your assets on the map. See what you want with filters.
Projects
Manage the assets, locations, and people that are associated with a job, all in one place.
Maintenance
Manage maintenance, repair, and inspections for your asset.
Settings
Manage system preferences and account communication.
Locations and Zones
Define important locations for your assets: headquarters, project sites, offices, and more.
Users
Manage people using in your account.
Groups
Organize your assets.
Hardware & Installation
Instructions and schematics for getting the physical tracking devices up and running.
Check out all our video guides on our YouTube channel
Still have questions?
We're available to help.
Hours:
7AM – 7PM CST (Monday – Friday)
7AM – 12PM CST (Saturday)